SECURITY OFFICER (Refresher)
- 1 Day

1. Terrorism & Counterterrorism: Understanding threats, recognizing suspicious behaviour (RUN, HIDE, TELL), and handling suspicious items. 

2. Vulnerability & Spiking: Identifying vulnerable individuals, understanding spiking risks, and knowing how to prevent and respond.

3. Effective Searches: Legal and practical aspects of conducting thorough searches.

4. Conflict Management: Refreshing skills in de-escalation and communication.

5. Legal Responsibilities: Updated knowledge of laws and duties within the private security industry.

6. Incident Response: Actions for critical incidents and working with law enforcement.

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Course Structure & Requirements:

• Duration: Often a one-day or blended (e-learning + in-person) course.

• E-Learning: Includes modules like ACT (Action Counters Terrorism).

• Assessments: Mix of multiple-choice exams and practical demonstrations (searches, communication).

• Prerequisites: A valid First Aid qualification (like EFAW) is mandatory.