CCTV Surveillance exc. EFAW - 3 Days

Service Description

Learn effective techniques for monitoring and managing CCTV systems with our comprehensive CCTV Surveillance Course. Gain hands-on experience and understand the technology, operational procedures, and legal aspects involved in professional surveillance. Core Units & Key Topics 1. Working in the Private Security Industry · Purpose & features of the security sector. · Health & Safety and Fire Safety awareness. · Relevant Legislation (Data Protection, Freedom of Information). · Communication skills & customer care. · Terrorism awareness & the operator's role. 2. Working as a CCTV Operator · Roles, responsibilities, and ethics. · CCTV codes of practice, procedures, and guidelines. · Legal impacts on operations (GDPR, Evidence). · Effective communication & emergency procedures. · Understanding CCTV systems and equipment. 3. Practical Use of CCTV Systems · Operating CCTV equipment (cameras, monitors, recording). · Proactive & reactive surveillance techniques. · Identifying suspicious activity & body language. · Managing incidents (crime, anti-social behaviour). · Producing images for evidence & maintaining audit trails. Learning & Assessment · Duration: Typically, 3 days. · Practical: Simulated control room exercises, equipment practice, role-playing. · Exams: Multiple-choice tests on Units 1 & 2, plus a practical assessment and workbook for Unit 3. · Pass Mark: Usually, 70% for written exams and 100% for the practical assessment. Exam Information · Exam Name: Principles of Working in the Private Security Industry · Number of Questions: 72 · Pass Mark: 70% (50/72) · Time Allowed: 1 hour 50 minutes · Exam Name: Principles and practices of Working as a CCTV Operator · Number of Questions: 40 · Pass Mark: 70% (28/40) · Time Allowed: 1 hour · Exam Name: Various practical assessments including: · Working as a CCTV Operator Short answer questions · Report writing · Control room procedures · Use of CCTV Equipment · People and Vehicle Description